Privacy Policy
Last Updated: June 2026
Welcome to CVXConverter.pro. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
When you use CVXConverter.pro, we may collect:
- Name
- Email address
- Account information
- IP address
- Browser and device information
- Uploaded files for conversion
- Transaction details related to purchases
We collect only the information necessary to provide our services.
2. File Uploads and Conversions
When you upload files for conversion:
- Files are processed automatically by our system.
- Files are stored temporarily during processing.
- Files may be deleted automatically after conversion.
- We do not review or access your files unless required for technical support or legal compliance.
Users are responsible for ensuring they have the right to upload and convert their files.
3. Payments
Payments on CVXConverter.pro are securely processed through Cashfree Payments.
- We do not store credit card, debit card, UPI PIN, or banking credentials.
- Payment information is processed directly by Cashfree through secure encrypted channels.
- Transaction details may be retained for accounting, fraud prevention, and legal compliance purposes.
4. How We Use Information
We use collected information to:
- Provide conversion services
- Process payments
- Manage user accounts
- Improve website performance
- Prevent fraud and abuse
- Respond to customer support requests
- Comply with legal obligations
5. Cookies
We may use cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyze traffic and usage
- Maintain account sessions
You may disable cookies through your browser settings, though some features may not function properly.
6. Data Security
We implement reasonable security measures to protect user information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Third-Party Services
We may use trusted third-party services including:
- Cashfree Payments
- Cloud hosting providers
- Analytics providers
- Security and fraud prevention services
These providers may process information only as necessary to provide their services.
8. Data Retention
We retain information only for as long as necessary to:
- Provide services
- Maintain user accounts
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
Temporary conversion files may be automatically deleted after processing.
9. User Rights
You may request:
- Access to your information
- Correction of inaccurate information
- Deletion of your account
- Deletion of stored personal information where legally permitted
Requests may be submitted through our contact page.
10. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised effective date.
12. Contact Us
If you have questions regarding this Privacy Policy, please contact us through the contact page available on CVXConverter.pro.
By using CVXConverter.pro, you agree to this Privacy Policy.